top of page


Solve Problems Like A Boss! (Half-Day Workshop)

This workshop has been postponed


In a 2010 IBM study of CEOs worldwide, creativity was identified as the single most important leadership competency to manage complexity. Now fast forward to today. According to LinkedIn, creativity is the most sought after soft skill in 2019. As for the intervening years? In a 2016 survey conducted by the World Economic Forum, creativity was forecasted to be the third most important work skill by 2020. What was at the top of the list? Complex problem-solving.


The message is clear: there is a strong and enduring demand for people who can employ creative thinking to solve problems. And now there’s an opportunity in Charlotte to build your own skills!


“Solve Problems Like a Boss!” is a half-day, hands-on workshop where you will learn and practice proven methods of approaching challenges differently to generate innovative solutions. Join two of the master problem-solvers from Faster Glass, Lynne Ingersoll, and Torie Reinhart, for a fast-paced session packed with tools and information you can put to use right away.


What will you learn? After completing this course, you will know how to:

  • Reframe challenges to ensure you're solving the right problem,

  • Lead productive brainstorming sessions that make room for everyone to contribute,

  • Quickly evaluate, select, and develop ideas further, and

  • Identify barriers to implementing new solutions.


For more information, contact Dan Black, Innovation Architect, at or 704.502.0343


About Your Coaches


Lynne Ingersoll

Lynne’s expertise lies in co-creating solutions that build on the bright spots found within individuals and organizations. She is driven by her desire to help others rapidly transition learning into results. Lynne brings her experience in leadership roles with Tommy Hilfiger, Burt’s Bees, and Carolinas HealthCare System to every engagement.


Torie Reinhart

Torie sharpened her problem-solving skills in project management, research, and strategy at The Innovation Studio at the University of Michigan’s School of Public Health. She and her team were the first to apply these skills using a Hollywood studio model. They created scalable and sustainable business models based on groundbreaking public health research at the University.

Lynne Ingersoll (250 x 250).jpg
Torie (381 x 381 Premeaux) v2.jpg
Rapid Prototyping - City of Charlotte (W
bottom of page