
Consulting
Leverage our expertise to forge lasting impact.
When training or a facilitated workshop isn't enough, we can augment your team to provide the ongoing coaching and support you need.
Strategic Innovation Guidance
When you're responsible for developing or improving a new program, process, or service, sometimes you need expert advice. Sometimes you need an extra pair of highly capable hands. And sometimes you need both. Whether you're crafting a new customer-facing program or redesigning internal processes, we provide the know-how and capacity you need to get the results you want.


Build a Culture of Innovation
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Fostering a culture of innovation is a challenging endeavor that requires more than just training. It is a complex but worthwhile effort that involves embracing failure and removing barriers to move forward faster. We assess your current state, then craft a course of action to establish a new environment where innovation can flourish.
Experience Design
Intentional experience design is valuable not only for customers, but also employees, volunteers, and other stakeholders. Well-crafted experiences drive engagement and retention. We guide you through a structured process to identify and address the essential needs of your constituents. The end result is an intentionally designed experience that delights people and delivers results.


Design for Change
For new products or programs to be successful, someone must change their behavior in some way. Easier said than done. Through our human-centered approach to change, we help you identify what drives current behaviors and select methods and tools to "nudge" people to act differently.
