Design Thinking requires more than tools and methods. It requires a Scout Mindset*   — the genuine desire to see things as they are, not as we'd prefer them to be.  Without the willingness to be wrong, and the openness to reconsider information and perspectives that challenge what we think we "know," the principles that follow become performance rather than practice. There's no benefit to being wrong longer. And we all reserve the right to get smarter. We use the nine princip